Citation Problems with Microsoft Office 2011
Don’t let the date on this post fool you. The following screen shots visually illustrate flaws in the Microsoft Word / Office 2011 (with Word 2008 for comparison) citation/footnoting system. This particular feature has been integral to my writing in the past months, most specifically my academic work. Here was the original post I made on the Office for Mac discussion boards:
1) I have both Office 2008 and 2011 student editions on my first generation Black Intel Macbook (latest versions of everything installed). The FULL list of sources in my citation manager that i have in Word 2008 does not appear in Word 2011; the “master list” in the source manager stops at my source authors that begin with the letter “T” whereas in the Word 2008 source manager my master list has sources that go all the way to the letter “Z.” Also, last I checked, the letter “R” comes before, not after the letter “S.” Apparently in Microsoft Word 2011 it doesn’t though; I went looking for an source whose last name started with the letter “R” and couldn’t find it; scrolled down past S and there it was.2) Footnotes: I insert an footnotes, and attempt to insert a citation and some text. If I scroll away and return the page the citation will frequently be half gone, with additional endnotes on the page gone. This seems to be a display problem in the program, because when I print out the document (or do a “print preview” the text shows up intact.
3) Additionally, using the citation tools to insert a FULL citation into the footnote/endnote no longer works anymore. It will only show a shorthand note (the kind you would use for an in-text citation). There does not seem to be a way to change this.
I was really looking forward to this new version, and appreciate its elegant interface. However really dropped the ball on this one (suppose this shouldn’t be a surprise), and based on the comments on my post a fix is unlikely to come for many months.
Sigh. Hope these screen shots at least offer some people comfort that they know they are not alone with these problems.



I have a similar problem you have well described in your post. One of the only things I like about 2008 was it Citation Manager. I have just started using 2011, which I think is a good upgrade, but what happened to its ability to properly handle citations? How does that not get tested well before the software is sold. This is inexcusable in my opinion, assuming I am not the idiot.
December 17, 2010 at 2:39 pm
I too am faced with the whole citation issue (though my source list came through in-tact when I transferred “migrated” to this new MacBook Pro). I already miss desperately the double-click to insert full citation in footnotes.
Here is my sneaking suspicion – MS wants to force Mac users to pay for what Windows users have had to pay for for the last several versions- an add-on citation manager (like EndNotes). I could be wrong – but knowing Microsoft…
This is a REAL pain in the tail. What is the point of a citation manager built in, with the option to select the style, if you cannot actually utilize the “feature”.
Just another reason to HATE Microsoft.
I would urge EVERY owner of Word 2011, even if you don’t use the citation manager, to submit feedback (under the “help” menu) regarding this issue – the squeaky hinge gets the oil, so to speak.
February 1, 2011 at 1:20 pm
Hi,
I have recently migrated to MAC and hence I have to ing all my sources from Word 2007 to Word 2011. My sources (reference list) is of the order of 000s. It was a shock to find out that there is no search for citation in the master list facility in Word 2011. How can this product be rolled out without such a basic requirement? I guess it is some incompetent developer who ignore such an important requirement.
I look forward to get this facility in following updates.
June 5, 2011 at 11:02 am
Hello, I am writing my PhD dissertation. Have i lost all my sources in Word 2011? Is there a way to recobre them? Please help. I am about to cry.
August 21, 2011 at 10:22 am
I also just switched computers from PC to Mac, and got Mac Office 2011 especially to continue work on my dissertation. I never used the citation manager in Office 2007, which had its own bugs, and just entered everything manually. Still, the problem you mention of footnotes half-disappearing also keeps happening to me. A lot of other screwy things have been happening as well, like a footnote appearing one page too early and throwing off pagination, and the line between the text and footnotes arbitrarily not showing up. THis is maddening!
September 20, 2011 at 7:21 am